Make customer experience your competitive advantage with Wootric. Our modern, lightweight approach to CX management makes it easy to gather feedback, and get to insight and action fast. And, we combine survey responses with other VOC data (social, reviews, tweets) in one analytics platform so you can see a bigger picture and make better decisions.
Learn why companies in more than 75 countries around the world use Wootric to boost customer happiness.
Wootric offers a simple, rigorous solution for aligning everyone around raising customer happiness. We created our platform based on the proven Net Promoter Score℠ system, an effective way of “metricizing” customer feedback used by thousands of companies worldwide. Now, we offer a full suite of customer experience metrics: Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). We survey your customers wherever they are–in your web or mobile app, via email or via SMS. In addition, our CXInsight™ product offers text and sentiment analysis based on what matters for you industry.